Our Clients & Testimonials

"I don’t regret using them for my business!"
— Ben | BMH Ventures Ltd

A few of our clients across New Zealand


Highly recommended for debt recovery!

“Ali was amazing- she sorted my debtors quickly and efficiently. So professional and has an understanding of how stressful these situations can be for businesses. I Highly recommend, if you're in need of debt recovery!”


Never had a negative reaction

“Jo, everyone likes her! She just fits in. She is friendly and good at what she does. She rings our clients and is persistent. She has a good communication style and we have never had a negative reaction. We used to take care of this in-house but since working with Under Control and Jo, it has worked better. Jo comes on-site and is valuable to our team. She has an easy communication style and fits in well. I heard of Under Control from Jeanette through BNI as well as they were recommended by a friend.”


Mark | Bishop Toomey Pfeifer

Working with us for over 15 years!

"Undercontrol Credit Management have been working with us for over 15 years. They are an integral part of our business, working with our clients to maintain a steady cash flow for the firm and at the same time they support and grow the relationships we have with our clients. They are highly professional and always go the extra mile when needed, finding solutions to any issues that may arise."


Weston Ward & Lascelles

No mucking around

"They are good and know what they are doing. They deliver what they say. They have chased our debts, gone to litigation and small claims, do our invoicing and collections. They don’t talk rubbish. They know the law and get on to it. They work for me. We were looking for someone and after the first meeting, I knew they would deliver. "


Gary | BestSteel Ltd.

Always bring in the money

“They are good. Always bring in the money. Have used Under Control for a few years now. Only one time they couldn’t get the funds and they did all the paperwork for the Courts. They are straight onto it. And I like that they are firm but polite. Stopped using them for a few months and I noticed a big difference in my cash flow so I now use them monthly. They are reasonably priced and it was through word of mouth that we found out about them and we haven’t regretted it.”


Aaron | AG Electrical

They just take care of it!

“They are excellent. Really good. They have recovered debts up to 3 years old for us. Nothing is ever a problem. They just take care of it. What I think is great is that you just deal with one person, rather than going thru a few people and repeating yourself. The team member knows you and your business. You are not wasting your time. It was word of mouth that we found out about them and they just make it easy.”


Tania | AA Auto Centre

On the ball!

“They are great to deal with them all the time. They do all the credit thing including chasing up debtors. They handle our month to month accounts and stay on top of where we are owed money so we have a positive cash flow. They just seem to be on the ball and communicate really well with both our clients and ourselves. Found out about these guys through word of mouth and have been with them for a few years now and find them really economical!”


Our clients still come back!

“They are really good, friendly and helpful. They chase our debts but I really like their approach with our clients as they still return to us. They don’t scare them off they build a relationship with the client to ensure a positive outcome. 


They are always friendly and have great communication. Our Bank Manager recommended them to us and it has worked well.” 


Katie | Andrews & Gilmore Paint & Panel

Focussed results!

"They are very Professional at what they do. They are focused and bring results in so that we have a positive cash flow. They come into my office for a period of time and contact people to ensure they have received their invoices and that there are no problems and also follow up on overdue accounts. Very good at what they do. For me they are efficient and economical. They were recommended to us. "


Bruce | Bruce Alexander Surveyors

Amazing!

"Pretty good. Amazing friendly and polite. They chase our debt and we don’t have to worry about it. They just make it easy. Some of our debt has a personal connections and this takes the hassle out of hassling people we are friendly with to pay their account. We were so impressed with how they treated debtors that’s the reason we went with them. "


Allison | Back9 Creative Studio

Friendly and efficient

"They are a friendly and efficient team. They follow up weekly on accounts rendered and do debt collection if required. 


It is their friendly and efficient service that really stands out. And I don’t remember why we chose them, we’ve just always been with them. "


Al McGiven | Diana Shirtcliff Mediator, Barrister & Solicitor

They get results

“I have used Under Control Credit Management for some of our late paying clients, and with great results. Andrea is professional and efficient, and ‘stabby’ when the need arises, with the more persistent clients. They are great at keeping me updated at every step of the way. I would highly recommend their services!”


Keri Bussell | Office Manager, Big Boy Websites

Help with the ‘tricky’ payers

“Our experience with them is still ongoing. Have used them for 2-3 years now and have had great results. They are very efficient. They follow up outstanding receivables and payments, and help with any ‘tricky’ payers. 


They obtain great results; drive down the percentages of outstanding payments each month and contact our clients using a very pleasant and friendly manner. We were recommended by a friend who also uses them.”


Tracy Ford | Office Manager

They are great, awesome in fact!

“They are great, awesome in fact. They take care of part of a business very well and leave me to concentrate on sales. They collect debts for me and keep a track of all outstanding invoices. They create a relationship with the client and deal with any issues and make sure payment is coming through.


It's their skill and ability to remain positive and and bubbly when dealing with a touchy subject. They are professional and good at it. They were recommended to us and I don’t regret using them for my business.”


Ben | BMH Ventures Ltd

It's like communicating with someone in our workplace team!

“Under Control are an awesome team that easily adapt to our Company and its Debt management needs. They go above and beyond to make sure our accounts don’t go into arrears and limit the time we would have taken to chase them up.



Communication with Under Control is great we get emails every week in regards to our overdue debtors and where they stand. It’s just like communicating with someone in our workplace team which is very relaxed but very professional. I was not employed when Under Control was chosen as our credit management recovery team but going forward I would not have anyone else doing our credit management.”


Shanelle Peters | Office Manager, A-Z Rigging and Scaffolding

Their professional and proactive approach is a breath of fresh air

“To say that the Undercontrol Credit Management team are game-changers would be an understatement. Having used an alternative provider for a number of years, their professionalism and proactive approach to dealing with our clients has been a breath of fresh air. Not only are they reliable and accessible for anyone in our team, they are also brilliant at their job. 



The systems and track record of debtor management has led to a huge cut in our debtor days, freeing up cash for us to invest in other parts of our business. I would recommend Undercontrol Credit Management without hesitation.”


Jono Bredin | PKF Bredin McCormack Rewcastle Ltd

They are always great!

“They are always great. Friendly and professional. They really know their job. They follow up on our invoices, help with our slow payers and if needed arrange our dispute process for us. 


They are good at doing what I don’t. They specialise up on people in a non-threatening firm manner. How they handle this means it doesn’t bring my business into disrepute with my client. They were recommended to me. I trialled them and have stayed ever since.”


Wayne | Bruce Alexander Surveyors

What took us weeks, took them days!

“We were Given the Contact details of Ali and her team at Undercontrol Credit Management Ltd to help us resolve an issue with a non-payer who had also stopped communicating with us around the status of the non-payment. We engaged Undercontrol to help us get the problem resolved. To our surprise Undercontrol was able to get confirmation from the client that they would pay within 4 working days within 24hrs which was fantastic as we had spent a number of weeks going in circles. Undercontrol also then looked into our terms of trade for the business and again within a few days had a complete new set of terms drawn up along with the necessary tools to be able to implement them. As a business we would be very happy to recommend Undercontrol Credit Management Ltd.


Chris Enstrom | 
Director, Spruce Up Decorators
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